Privacy policy

Privacy Policy

Last updated: May 13, 2026

Thrive Bloom respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, submit a form, place an order, or use any of our services.

Information We Collect

We may collect the following information:

  • Name
  • Phone number
  • Email address
  • Delivery address or location
  • Order details
  • Payment and transaction details
  • Messages or enquiries sent through our website, WhatsApp, email, or contact form
  • Basic website usage information, such as browser, device type, and pages visited

How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Respond to enquiries and quotation requests
  • Arrange delivery or site visits
  • Provide customer support
  • Improve our products, services, and website experience
  • Send updates or promotional messages, only where permitted
  • Comply with legal and business requirements

Sharing Your Information

We do not sell your personal information.

We may share your information only when necessary with trusted service providers, such as:

  • Shopify, as our website and store platform
  • Payment processing providers
  • Delivery or logistics providers
  • Website, hosting, analytics, or technical support providers
  • Legal or government authorities, if required by law

Shopify

Our website is hosted and powered by Shopify. Shopify may collect and process certain information to help operate the online store, process transactions, improve services, and provide a secure shopping experience.

You can learn more about Shopify’s privacy practices through Shopify’s official privacy information.

Cookies and Website Tracking

Our website may use cookies and similar technologies to improve your browsing experience, understand website performance, remember preferences, and support marketing activities.

You can control or disable cookies through your browser settings.

Data Security

We take reasonable steps to protect your personal information. However, no online transmission or storage system is completely secure, so we cannot guarantee absolute security.

Data Retention

We keep your personal information only for as long as necessary to provide our services, complete orders, meet legal requirements, resolve disputes, or maintain business records.

Your Rights

Depending on applicable laws, you may have the right to request access to, correction of, or deletion of your personal information.

You may also request to stop receiving promotional communications from us.

To make a request, please contact us using the details below.

Third-Party Links

Our website may include links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of those external websites.

Children’s Privacy

Our services are not intended for children. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

Contact Us

For questions about this Privacy Policy or your personal information, please contact us:

Thrive Bloom
Ras Al Khaimah, United Arab Emirates
Email: info@thrivebloom.ae
WhatsApp: +971 50 563 6930